FAQ: Transactions & Operations
Find answers to all your transactions and operations-related queries here.
- Access Accounts- Log into your Coinshift account and navigate to the Accounts section
- Identify Safe address- Once you are in the Accounts section, you can see the list of all accounts inside an organisation. Copy the desired Safe address by using the copy icon
- Provide or share the address- If you want someone else to send assets to your Safe, provide them with this address. If you're transferring assets from another wallet or platform, use this address as the receiving address
- Confirm the transfer- Once the assets are sent to your Safe address, wait for the necessary blockchain confirmations. The time might vary depending on the asset type and network conditions
- Check your balance- After a successful transfer, the assets will be reflected in your Safe's balance.
Signers and non-signers (or "Members") serve different roles within a Safe. Signers possess the authority to approve transactions, while Members hold non-functional power. Consequently, the procedures for adding these two user types are distinct.
One of our Safe Signers has departed from the Organisation. How can I remove or replace their address from the Safe?
If you are an authorised Safe Signer, simply navigate to the Accounts section within your Organisation. Here, you can manage all associated accounts and their Signers. To remove the departing Signer, use the Remove Signer option next to the desired Signer address. Alternatively, if you wish to replace the outgoing Signer with a new member, you can utilise the Swap Signer option to update the address accordingly.
It is essential to execute transactions sequentially. Attempting to process them out of order may cause your transactions stuck.
If you suspect this issue is affecting your pending transactions, please consult the Queue tab, located under the Transactions section. To resolve the problem, initiate the execution of transactions with lower nonce values.
I want to transfer different sets of tokens to different users. Is it possible to do this in Coinshift?
Yes, absolutely! Coinshift's Add Batch feature lets you send various sets of tokens to different users all in a single transaction. This means you can efficiently manage payments to multiple recipients in different assets, without needing to initiate multiple transactions for multiple users.
Signers have the authority to reject an on-chain transaction provided it has not yet attained consensus.
Please contact customer support if you have questions about Coinshift that remain unanswered after reading this documentation or are in need of tech support. We will reply to your inquiry as soon as possible.