Frequently asked questions about Notifications and troubleshooting.
Notifications will be sent for every on-chain activity associated with your account or organisation on both Slack and Discord. At the moment, there is no option to adjust the frequency of these notifications. Therefore, you will receive alerts for all relevant activities as they occur.
Are there any specific permissions or roles needed in my Slack workspace to set up Coinshift notifications?
Yes, to integrate Coinshift notifications with Slack, you must have the necessary permissions to install external apps within your Slack workspace. Navigate to your Slack settings and ensure that you've authorised the Coinshift integration. Additionally, workspace administrators may need to approve the integration if there are restrictions in place.
Certainly. When setting up Coinshift notifications on Discord, you can choose a specific channel for delivery. It's a good practice to create and dedicate channels for individual accounts or organisational notifications, ensuring that important updates are organised and easily identifiable.
To integrate Coinshift with Discord, you need to have permission to access the desired Discord server. Without permission, you will be unable to locate the server during the Coinshift app integration process.
To get notifications in a private Discord channel, first, ensure the Coinshift Roles & Bot have access to that channel. Then, configure the notifications to be sent there. For a step-by-step guide, refer to the provided article.
Yes, your data security is a priority. When you integrate Coinshift with Slack or Discord, the application only receives permissions to send notifications. It does not gain access to your personal or organisational details, ensuring the confidentiality and security of your information.
If you decide not to receive notifications on Slack or Discord, you can easily disconnect it. Refer to the steps provided in the linked article to achieve the disconnection process for either Slack, Discord, or both platforms. Ensure you follow the steps thoroughly to guarantee a complete disconnection.
Coinshift notifications are specific to individual integrations. Every Signer/Member who wants to receive these notifications needs to set up the integration from their own dashboard. Notifications will be visible in the channels where they are directed. If you are an admin, think carefully about where you send these notifications. To ensure privacy and limit visibility, restrict the channel only to the eligible Signers/Members. If you want to keep things extra private, use private channels.
Please contact customer support if you have questions about Coinshift that remain unanswered after reading this documentation or are in need of tech support. We will reply to your inquiry as soon as possible.